• Why Your Website Call To Action Sucks

    A checklist for effective call to actions.

    Road Sign - One Way

    You’ve probably heard the term ‘call to action’ mentioned when anyone talks about effective marketing and websites. A call to action is a suggested action that guides people towards an outcome. It’s a clear direction, unambiguous and direct and it’s one of the factors behind driving real action from your marketing.

    In fact, without action your marketing campaign is simply a promotional broadcast.

    Call to action = action.

    You want to grab your audience’s attention and get them to act. But what turns a regular call to action into a great call to action? This guide will show you how to create exceptional call to actions in your marketing so you audience is left with clear direction (without feeling hassled).

    Make your call to action an action.

    Verbs are essential when we’re talking about call to actions. Subscribe. Donate. Download. Email. Call. Buy. Compare. Think about the trigger words your reader might think of and use the same language.  If you are targeting a global audience, make sure your language is adapted to the local terminology. Will your readers check out to a shopping basket, or a shopping cart?

    Call To Action: Amazon Shopping Cart   VS Call To Action: Amazon Shopping Basket

    Add some urgency.

    Urgency is the difference between “Subscribe” and “Subscribe Now” and it can actually make all the difference. Use commanding words to imply there is a risk attaching to waiting too long. You could use “Buy Now” but “Buy Now – Limited offer” has a much greater sense of urgency around it. What if they miss out?

    Call to action - Copywrite Matters

     

    Make your call to action clearly visible.

    Don’t be afraid to make your call to action BIG so that’s it can be seen a mile off. Make it contrast to the rest of your page and give it some breathing room so that your audience’s eyes are drawn right in. This applies to all kind of marketing from your website, blog, and email marketing right through to your brochure and promotional flyer.

    Call to action - Mailchimp

    Spell out how easy the action is.

    If you are inviting your reader to become involved with you in some way, they may be worried that it will take a long time, or you’ll ask for too much information. You can push those fears aside by including some more details in your call action. “Download and Get Started Today. Sign up in just 60 seconds”.

    Call to action - Google Chrome

    Add an offer to seal the deal.

    Even when you’re offering a complete solution to your readers needs it doesn’t necessarily mean you’ll close the deal. Offering a little extra can help push your reader over the line and it could be a free report, a consultation, or a free magnet!

    Call to action - Capsule CRM

    Repeat your call to action.

    Imagine someone reading your marketing. It could be online, or some printed material. At any point they could decide to take action and it’s crucial that they don’t have to hunt around for that action. Repeat your call to action on every page and make sure your contact details are just as easy to find.

    Don’t overdo it.

    It’s okay to have a few call to actions but it’s important to separate them visually to you don’t baffle your reader. Your primary call action should have prime position on your page as the most important action you want your reader to take. You can back this up with secondary call to actions but use a different colour, or font, or position your secondary actions in a different part of the page.

    Call to action - XERO  VS  Call to action overkill

    How do you call to actions compare? Did you pick up any tips to improve them? Let us know!

    Belinda is a professional marketing copywriter who confidently walks the line between writing effective copy and creating an engaging brand personality. Why choose between them? Copywrite Matters for professional copywriting services: Copywrite Matters The Copy Detective for a weekly dose of copywriting, marketing and all things business: The Copy Detective

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Join in! There's already been 4 comments

  1. Serena Star Leonard January 19, 2012 @ 4:22 am

    I was just thinking about this last night, what do you recommend if you have several calls to action like in a side panel?

    Reply

    • Belinda Weaver @ Copywrite Matters January 19, 2012 @ 4:30 am

      Hey Serena,

      For the scenario you mentioned, I’d be sure to put your primary call to actions at the top of the sidebar then have your secondary call to actions follow.

      A good example of this in action is Socialmediaexaminer.com. Their entire side bar is all call to actions but all their important ones are above the line and always visible.

      You might think their product advertisement might be the most important but engagement and social sharing is actually their priority.

      If you consider the mindset of the reader as they scroll down the blog they are probably more likely to buy after they’ve read some of the material, rather than before. So it’s clever placement. Or maybe just where it landed in the fight for space ;)

      Belinda

      Reply

  2. Ajax January 27, 2012 @ 5:33 am

    Great article about calls to action, Belinda. I’ve tried to implement the ideas that you have expressed. Can I ask your opinion on whether I have succeeded? What can I improve about my calls to action on my website? Brellabee

    Reply

  3. Belinda Weaver January 30, 2012 @ 5:35 am

    Hi Ajax, I think you’ve done a great job although you could even put the features call to action on your banner bar – under Create Your Website Now. This way visitors don’t have to scroll to realise there is a bunch of features that might be just what they are looking for.

    I hope that helps!

    Reply

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